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Workplace Health & Safety
Safety Induction
HANDBOOK 2025
Tenants
Workers
Contractors
Visitors
Drivers
Prepared by Shailendra Tripathi · Head of Safety · October 2025
Why We’re Here
Our Safety Promise
“Safety is everyone’s responsibility”
“Be Better Together, Safer Together”
Our goal is simple — everyone goes home safe, every single day.
About This Site
Sydney Markets — Know Your Site
One of Australia’s biggest fresh produce & flower hubs.
Open 24 hours a day, 7 days a week. Forklifts, trucks and people share the same space. Stay alert at all times.
Open 24 hours a day, 7 days a week. Forklifts, trucks and people share the same space. Stay alert at all times.
🌿
Produce Market
Fruit & vegetables
🌹
Flower Market
Fresh cut flowers
🌾
Growers Market
Direct from growers
🚚
Warehouses & Loading
Trucks & docks
The Law
Your Legal Responsibilities
🧠
Look After Yourself
Take reasonable care of your own safety at all times
🤝
Look After Others
Don’t do anything that could hurt someone else
📌
Follow the Rules
Obey all signs, directions and safety procedures
⚠️ Break the rules and you may be banned from site
SML complies with the Work Health & Safety Act (NSW). Breaches may result in permanent removal.
If Something Goes Wrong
Emergency Contacts & Procedures
Emergency Services
000
Police · Fire · Ambulance
SML Security / Ops
02 9325 6200
24/7 on-site operations
WHS Manager
Leighton Freney
First Aid: Admin Building & market zones
🚨
Alarm = “Whoop, whoop — evacuate now!”
Leave immediately via the nearest exit · Go to your muster area · Do not go back in
1
Follow warden instructions immediately
2
Leave via the nearest safe exit
3
Go to your designated muster area
4
Do NOT re-enter until officially cleared
Cameras & Monitoring
Security & Surveillance
📹
Monitored 24/7
Cameras are running across the entire site, every hour of every day
📷
CCTV Everywhere
All market zones, roads and buildings are covered
✅
You Consent on Entry
By walking through the gates, you agree to being recorded
🚫
Zero Tolerance
Theft, vandalism & trespassing will be referred to Police
Protective Gear
You Must Wear Your PPE
🤺
Hi-Vis Vest
Wear at all times in all areas
👟
Closed Shoes
Steel-cap in loading & forklift areas
🦯
Extra PPE
Gloves & hearing protection when required
⚠️ If your PPE is damaged — stop work and replace it immediately.
Tell your supervisor. Wearing broken PPE is a safety violation.
Traffic & Forklifts
Vehicle & Pedestrian Safety
5
km/h
Forklift Bridge only
10
km/h
Inside buildings A, B, C & D
20
km/h
All open roads on site
If You Drive a Forklift
- You must hold a High-Risk Work Licence
- You must have SML Forklift Approval
- Park only in designated areas
If You’re Walking
- Use marked walkways only
- Make eye contact with drivers before crossing
- No phones in shared traffic zones
How to Behave on Site
Workplace Conduct Rules
🤝
Be Respectful
No harassment, bullying or offensive behaviour — ever
🚭
No Smoking or Vaping
Only in clearly marked outdoor areas
🎲
No Gambling or Drug Use
Zero tolerance — anywhere on site
📋
Follow Instructions
Do what SML Officers & authorised staff tell you
📢
Report Hazards
Speak up about anything unsafe — immediately
🏠
Everyone Goes Home Safe
That’s the goal. Every shift. No exceptions.
Fitness for Work
Alcohol & Drugs Policy
Our Policy is Simple
ZERO
TOLERANCE
TOLERANCE
Do not come to work under the influence.
No exceptions.
No exceptions.
- You can be randomly tested at any time, with no warning
- Tell management if you’re on prescribed medication that may affect you
- Get caught = removed from site immediately and possibly referred to Police
Know the Risks
Hazards & How to Stay Safe
| Hazard | What Could Happen | How to Stay Safe |
|---|---|---|
| 🚙 Forklifts & trucks | Collision, crush injuries | Stick to walkways, wear hi-vis, watch for vehicles |
| 🚨 Slips & trips | Sprains, broken bones | Keep areas tidy, clean up spills, watch your step |
| 💪 Heavy lifting | Back & muscle injuries | Use equipment, ask for help, lift correctly |
| 🚚 Loading docks | Falls, being crushed | Use guardrails, stay clear when trucks are docking |
| ⚡ Electrical | Electric shock, death | Only authorised staff. Always isolate & lockout first |
| ⚖ Chemicals | Burns, breathing problems | Read the SDS sheet, wear correct PPE, store safely |
| 🛡 Working at height | Falls from ladders/platforms | Use guardrails, harness & approved access equipment |
| 🔊 Loud noise | Hearing damage | Wear hearing protection in noisy areas |
| 🔥 Fire | Burns, smoke, panic | Know your exit routes & muster point location |
Induction Complete
Got Any Questions?
Don’t leave with any doubts. Ask your supervisor, or contact our WHS team at any time.
Emergency
000
SML Security
02 9325 6200
WHS Manager
Leighton Freney
“Everyone goes home safe”
Click Next to complete your acknowledgement →
📝
Final Step
Sign Your Acknowledgement
Please enter your name below and click the button to confirm you have read and understood the Sydney Markets Safety Induction 2025.
By acknowledging, I confirm that I have read, understood and agree to follow the Sydney Markets Safety Induction 2025 and all WHS requirements.
✅
Induction Complete!
Acknowledged on
🛡 Please take a screenshot of this screen for your records, or advise your supervisor that you have completed your induction.
Welcome to Sydney Markets. Stay safe! 🌿
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